Privacy Policy

Last updated: June 08, 2025

This Privacy Notice for Viven, Inc. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://www.vivenwater.com or engage with us in other related ways.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

• Names, mailing addresses, billing addresses
• Email addresses and phone numbers
• Financial data (All payment data is handled and stored by Stripe: stripe.com/privacy)

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication.
• To respond to user inquiries and offer support.
• To send administrative information to you.
• To fulfill and manage your orders.
• To save or protect an individual's vital interest.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, or to fulfill our contractual obligations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us, including: Ad Networks, Data Storage Providers, Payment Processors (Stripe), Social Networks, and Website Hosting Providers.

5. DO WE USE COOKIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We use Google Analytics to track and analyze usage. To opt out of being tracked by Google Analytics, visit tools.google.com/dlpage/gaoptout.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this notice. No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you are located, you may have rights to access, rectify, or erase your personal information. You can exercise these rights by contacting us at hello@vivenwater.com.

10. UNITED STATES SPECIFIC PRIVACY RIGHTS

If you are a resident of California, Colorado, Connecticut, Virginia, or other qualifying states, you have specific rights to request access to and receive details about the personal information we maintain about you. We only collect sensitive personal information (like credit card numbers) as needed to provide Services and handle payments via Stripe.

11. HOW CAN YOU CONTACT US?